Login

Privacy Policy

Faa Mail Agent
Effective Date: December 25, 2024

At Faa mail agent, we value your privacy and are committed to protecting your personal information while providing our mail forwarding services. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our service to receive Federal Aviation Administration (FAA) mail, have it digitally forwarded, and optionally shipped via priority post to your overseas address. By subscribing to our services, you agree to this Privacy Policy.

1. No Affiliation with the FAA

We are not affiliated, associated, or endorsed by the Federal Aviation Administration (FAA). We act solely as an independent mail forwarding service authorized by you to receive FAA mail on your behalf.

2. Information We Collect

We collect the following information to provide our services:

  • Personal Information: Your name, email address, overseas physical address (if opting for priority post), Information provided on faamailagent.com and payment details (e.g., credit card or bank information).
  • FAA Mail Content: Documents we receive from the FAA on your behalf, which we open and scan for digital forwarding. This may include sensitive information such as your name, FAA-related identifiers (e.g., pilot or aircraft registration numbers), and other details in the mail.
  • Service Usage Data: Account login details, preferences (e.g., digital delivery method), and communication records (e.g., shredding requests).

3. How We Use Your Information

We use your information to:

  • Receive, open, scan, and digitally forward your FAA mail as authorized by you.
  • Process optional priority post shipments to your overseas address.
  • Manage your account, process payments, and communicate with you about our services.
  • Comply with legal obligations (e.g., FAA requirements or U.S. export laws).
  • Improve our services and ensure their security.

4. Consent to Open Mail

By subscribing to our service, you explicitly consent to us opening your FAA mail to scan and digitally forward it. We will not use the contents of your mail for any purpose other than fulfilling our service obligations unless required by law.

5. How We Share Your Information

We may share your information with:

  • Third-Party Service Providers: Trusted partners who assist with payment processing, digital storage, or shipping (e.g., postal carriers). These providers are bound to protect your data.
  • Legal Authorities: If required by law, court order, or government agency (e.g., FAA or customs authorities).

We do not sell, rent, or share your personal information or mail contents with third parties for marketing purposes.

6. Data Storage and Security

  • Storage: Personal information and scanned mail are stored securely on encrypted servers in the United States. Physical mail is held in a secure facility for 90 days before shredding, unless you instruct otherwise.
  • Security Measures: We use reasonable safeguards (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or disclosure. However, no system is fully immune to breaches, and we are not liable for incidents beyond our control (e.g., third-party hacking).
  • Retention: Digital copies of your mail are retained for [timeframe, e.g., 90 days] after delivery unless you request deletion earlier. Physical mail is shredded after 90 days if we don’t hear back from you.

7. International Data Transfers

As an overseas client, your information may be transferred to and processed in the United States, where our operations are based. We ensure such transfers comply with applicable laws, but you acknowledge that U.S. privacy protections may differ from those in your country.

8. Your Rights

You may:

  • Request access to or correction of your personal information.
  • Ask us to delete digital copies of your mail or shred physical mail before the 90-day retention period ends.
  • Update your delivery preferences or contact details.
    To exercise these rights, contact us at Services@Faamailagent.com. We will respond within 5 business days.

9. Third-Party Services

We are not responsible for the privacy practices of third parties, such as postal carriers or your email provider, once your mail leaves our control.

10. Changes to This Policy

We may update this Privacy Policy with 30 days’ notice via email or our website. Continued use of our services after changes take effect signifies your acceptance.

11. Contact Us

For questions or concerns about your privacy, contact us at Services@Faamailagent.com.